Privacy Policy
Kibild is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles is available from the Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and Why Do We Collect It?
Personal Information is information or an opinion that identifies an individual. Examples include names, addresses, email addresses, and phone numbers.
This information is obtained through various means including:
Correspondence (phone, email, forms)
Our website: www.kibild.com.au
Cookies and analytics
Third-party platforms or referrals
We collect this information for purposes including:
Delivering our services
Client communications
Marketing and promotions
Where possible, we will explain why we are collecting your information and how it will be used at the time of collection. You may unsubscribe from marketing communications at any time.
Anonymity and Pseudonymity
Where lawful and practicable, you have the option of not identifying yourself or using a pseudonym when interacting with us — for example, when making general inquiries.
Analytics and Cookies
Our website uses Squarespace’s analytics tools, which may collect:
Browser, network, and device info
IP address
Page views, clicks, and scrolling behavior
Cookies are used to enhance functionality and performance. Some are required for the website to operate securely. For more information, visit Squarespace's cookie policy.
Contact Form Submissions
Any data submitted via our website forms is stored by Squarespace and shared with Google for secure storage. This data is used solely to respond to your inquiry or submission.
Fonts
This website uses fonts from Google Fonts and Adobe Fonts. These services may receive personal data (e.g. IP address, browser/device info) to deliver font assets correctly.
Sensitive Information
Sensitive information (e.g. racial or ethnic origin, political opinions, religious beliefs, health data) is only collected and used:
With your consent
When required by law
For the primary purpose for which it was provided
Third Parties
We collect your personal information primarily from you. However, we may also receive it from third parties (e.g. contractors, partners). If so, we will take reasonable steps to let you know.
Disclosure of Personal Information
Your Personal Information may be disclosed to:
Third parties with your consent
Regulatory authorities when required by law
IT and service providers supporting our website and operations
Overseas Disclosure
Some data (such as analytics and form submissions) may be processed or stored overseas via platforms like Google and Squarespace, whose servers may be located in the United States or other countries. We take all reasonable steps to ensure these third parties handle your data in line with Australian privacy obligations.
Security of Personal Information
We take reasonable measures to safeguard your information from misuse, loss, and unauthorised access. When your information is no longer required, we will securely destroy or de-identify it. In most cases, client information is retained for a minimum of 7 years.
Access and Correction
You may access, update, or correct the personal information we hold about you. Please contact us in writing. For your protection, we may request proof of identity before fulfilling such requests.
No fees apply for access requests, but we may charge reasonable admin fees for the provision of copies.
Maintaining Information Accuracy
We rely on accurate and up-to-date information to deliver quality service. Please notify us if your details change so we can update our records accordingly.
Privacy Complaints and Enquiries
If you have any questions, concerns, or complaints about how we handle your personal information, please contact us via:
We take complaints seriously. Once received, we will acknowledge your concern and investigate. If you're unsatisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner.
Policy Updates
This privacy policy is reviewed periodically to ensure accuracy and compliance. Any updates will be published on our website. Last reviewed: April 2025.